Customer Service
Country Moose Kid's customer service goal is simple: We are
committed to providing our customers total satisfaction.
1-(877)-399-4649 or 1-207-457-5376 9am to 11pm EST.
We also offer 24hr live customer chat on the bottom of each page.
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Store Policies
Country Moose Kids offers the following return policy:
If you are not satisfied with your purchase please contact us. We want
you happy and a return customer. Simply contact us and we will be
happy to assist you.
We ask that items returned be unopened and free from damage.
Please inspect your packages on delivery to ensure your item has not
been damaged in shipping. Returned items will need a prior
authorization before we can take delivery. Please contact
countrymoosekids@aol.com , 1-(877)-399-4649 or 207-457-5376 for this authorization.
We ship to the continental US, Canada APO, FPO for Free.
We ship Federal Express and USPS
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PRIVACY POLICY
Thank you for visiting Country Moose Kids web site www.countrymoosekids.com . Country Moose Kids provides this privacy policy to inform you of our practices with respect to the collection and use of information about visitors to our site. By using this site, you consent to the following terms.
Collection of Information. You may anonymously visit this site to learn about our products and services. We may collect certain generic information about visitors to our site (e.g., duration of visit, pages accessed, browser type, etc.).
Country Moose Kids also collects the personally identifiable information that you provide to us on your order form such as name, phone number, e-mail address, credit card number, billing address and shipping address. We may us this information for internal research and marketing purposes.This information is NEVER shared with anyone beyond our shipping warehouses, customs (Canada orders also purchase price for customs duties) and or the shipping carrier.
We never sell, rent or share our customers information beyond getting the product to you. As a family we value your privacy as much as we value our own.
Cookies In order to personalize your web page and enhance the user experience, our site uses "cookies", small files that are sent to your browser and stored on your hard drive to facilitate and record how and when you use the site.
Questions and Updates. If you have any questions or suggestions about our privacy practices, or you wish to update or correct any personally identifiable information that you have chosen to provide to us, please feel free to contact us at countrymoosekids@aol.com
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FAQ About Contacts Press
1-(877)-399-4649